← Glossary
SOP (Standard Operating Procedure)
A documented, repeatable process for how a specific task is done — the prerequisite for automating it reliably.
An SOP written down explicitly (not just known by the person who does it) is what makes a process possible to automate, hand off, or improve deliberately. A process that only exists in one person's head can't be reliably automated — the first real step of automating anything is usually writing the SOP down accurately, which often surfaces inconsistencies nobody had noticed.
Where this shows up in practice
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